A Seamless Multilingual Experience with SuiteCommerce for IDICO

Challenge:

IDICO, a global entity, was in dire need of enhancing its user experience by integrating a multi-language feature on their website. They wanted a solution that could easily manage and update languages without affecting the existing structure. Plus, the existing language selector on the Site Management Tool (SMT) was deemed less effective for their broader audience.

Solution:

Consule Solutions, a proud alliance partner with NetSuite, stepped in with an integrated approach:

1. Customized Language Selector:

With the introduction of the ‘Language Selector’ extension (Version: 1.0.0), Idico’s website now flaunts a language selector option with the ability to auto-populate languages as they are added or removed from the NetSuite setup. This selector instantly translates every section of the webpage, ensuring a seamless experience for the user.

2. SMT Multilanguage Functionality:

Our solution guarantees that content changes in the SMT are universally applicable. Any content addition or update is applied to all languages, ensuring content consistency across all translations.

3. Streamlined Website Interface:

Based on specific needs, we tailored the webstore to enhance user experience. Features such as the cart option, reviews, ratings, and certain payment options were either hidden or removed, guaranteeing a distraction-free shopping experience.

4. Item Import Setup:

The tedious task of item record translations for Spanish, Portuguese (Brazil), and English (International) was streamlined via a CSV import method. A meticulous strategy ensures every new item holds consistent details across translations.

5. Google Analytics 4 Upgrade:

To stay updated with the latest trends, the website was upgraded to Google Analytics 4. This enabled better tracking of user interactions, such as ‘form submissions’.

Outcome:

The collaboration between Idico and Consule Solutions resulted in a rejuvenated, user-friendly, and multilingual website. Users can now seamlessly switch between languages, experience a clean user interface, and enjoy a holistic shopping experience.

Experience the changes firsthand by visiting Idico’s website.

Consule Solutions remains committed to delivering excellence and driving growth for its partners. We believe in the transformative power of technology and strive to harness it for businesses worldwide.