In today’s digital landscape, the significance of securing online forms cannot be overstated. Whether it’s a lead form or a case form, the influx of spam can be detrimental to the efficiency and integrity of your database. We recently collaborated with a customer who was grappling with an abundance of spam in their NetSuite system. This was primarily through case submissions, but the same issue could easily plague lead forms or any other online form. Thanks to Google’s reCAPTCHA, we were able to fortify their forms against spam. Let’s explore how you can safeguard your NetSuite forms too.
What is Google’s reCAPTCHA?
Google’s reCAPTCHA is a free service that distinguishes humans from bots. Through challenges such as image identification or puzzles, it ensures that the submissions on your forms are legitimate.
This becomes immensely valuable for businesses utilizing NetSuite for online lead forms, case forms, or any other type of form where the integrity of the data is paramount.
Explore reCAPTCHA in detail here.
How to Integrate reCAPTCHA with NetSuite Forms:
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Step 1: Obtain reCAPTCHA API Keys
Start by registering your NetSuite site on Google’s reCAPTCHA page. Choose the version of reCAPTCHA that suits your needs. Google will grant you a Site Key and a Secret Key, which will serve as your credentials.
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Step 2: Create a Form Template in NetSuite
Within NetSuite, create an online form template for the type of form you wish to secure, be it a lead form, case form, or any other. In this template, integrate an IFRAME to house the reCAPTCHA challenge. A bit of JavaScript will be required to render the reCAPTCHA within the form effectively.
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Step 3: Engage NetSuite SuiteScript for Interaction with reCAPTCHA
Create a script using NetSuite’s SuiteScript that will communicate with Google’s reCAPTCHA service. It will send the user’s responses along with your API keys to Google. Google, in turn, will verify the responses and send back a success or failure message.
For a successful verification, the information will be saved in NetSuite. In case of failure, an error message can be displayed to the user, asking them to retry.
Attach this script to the Save Record Function of your NetSuite form.
Conclusion!
Our customer’s experience is a powerful reminder of the importance of securing online forms. Whether you’re dealing with lead forms, case forms, or any other type in NetSuite, integrating Google’s reCAPTCHA can be a game-changer.
Empower your NetSuite forms by partnering with our seasoned experts. Elevate efficiency and security with our tailored integration services. Your success is a click away! 🚀 Contact Us.